Apriva BT200 User's Guide download pdf (Page 24)

Apriva

BT200-T Smart Card Reader for Intermec

CK61B/G Installation and User’s Guide

Reader Error Messages

Table 4 provides information to help you troubleshoot reader errors and error

messages. For errors not defined here or for additional support, contact Apriva

Technical Support. See Apriva Technical Support on page 29.

Error Message Possible Solution

The CardReader was not found.

Check the reader connection and

make sure the reader is powered on.

Pairing cannot be performed using a

Bluetooth connection.

The mobile device does not support

the Bluetooth stack required for reader

connection or USB pairing is not

complete.

Please make sure the reader is

attached and powered on before

pairing.

Make sure both ends of the USB cable

are connected and make that the LEDs

indicate that the reader is powered on.

See Reader LED Startup Indications

on page 15.

The reader update process requires a

USB connection.

Firmware updates require a tethered

(non-wireless) connection. Make sure

the mobile device is connected to a

computer through a USB connection.

There is no application associated with

AprivaReader xxxx (where xxxx is the

version number). Run the file first, and

then open the file from within the

application.

The mobile device is trying to connect

to an application that is not installed.

Apriva driver is busy, close all

applications first.

The Apriva Smart Card Reader screen

is currently open.

Table 4 – Reader error messages

1 2 ... 19 20 21 22 23 24 25 26 27 28 29 ... 36 37

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Apriva BT200 User's Guide Page 24